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Relationship Manager

Karimnagar, Telangana, India

Job Type

Full Time

About the Role

1. Create and enforce plans that will help meet the needs of customers
2. Build long-term relationships with clients and customers
3. Work quickly to address and resolve customer issues
4. Notify the sales team of new sales and cross-selling opportunities
5. Become familiar with the competition to stay ahead of them
6. Encourage high-sales and good customer service practices
7. Create strategies and work with clients to boost their brand
8. Help promote and maintain a positive company image
9. Understand customer needs and develop plans to address them
10. Identify key staff in client companies to cultivate profitable relationships
11. Resolve customer complaints quickly and effectively
12. Forward upselling and cross-selling opportunities to the sales team
13. Promote high-quality sales, supply and customer service processes
14. Aim to preserve customers and renew contracts
15. Approach potential customers to establish relationships
16. Gain solid knowledge of competitors


  • Intuitive to customers needs

  • Strong communication and interpersonal skills and the ability to build and maintain relationships

  • A background in customer service or sales is a plus

  • Must understand customer relationship management (CRM)

  • Strategic thinker and ability to analyze and solve problems quickly

  • Ability to work well with others and lead a team

  • Knowledge of math and numbers

  • Attentive to detail and organized

  • Must be self-motivated, flexible and able to manage several jobs at one time

  • Bachelors degree

About the Company

Srinikart is a trendsetting online store, offering our first-rate products and exceptional customer service to shoppers from the comfort of their own homes. We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the online shopping experience.

We founded Srinikart with one goal in mind: providing a high-quality, smart, and reliable online store. Our passion for excellence has driven us from the beginning, and continues to drive us into the future. We know that every product counts, and strive to make the entire shopping experience as rewarding as possible. Check it out for yourself! Happy Shopping!

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