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Returns
& Cancellation

Cancellations Policy

The customer can choose to cancel an order any time before it's dispatched. The order cannot be canceled once it’s out for delivery. However, the customer may choose to reject it at the doorstep.

 

The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed.

 

In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be considered final.

 

In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders.

 

Srinikart reserves the right to accept the cancellation of any order. Srinikart also reserves the right to waive off or modify the time window or cancellation fee from time to time.

Returns Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to returns policy.

In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.

If you have a query, concern, or complaint in relation to any issues or usage of our website, products or services or policies etc, please contact us at support@srinikart.in

Returned items shipped will be pickedup within 2-7 days depending upon the zone and area and the status of the ticket raised.

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